Think about the whole route
Access starts where the vehicle can stop and ends where the item will sit. Walk the route at both properties and record the distance, steps, doors and tight corners. A ground-floor address can still involve a long carry. Note anything you cannot inspect yet so the mover knows it remains unconfirmed.
Describe stairs and lifts
Record your floor and whether there is a lift. Check lift dimensions and booking arrangements with the building contact, including any time restrictions. Measure a tight stair turn or doorway where safe to do so. Ask the mover whether it needs a survey before agreeing how an awkward piece will be handled.
Confirm parking rather than assume it
Identify a realistic place for the vehicle to stop. Tell the firm about narrow roads, height restrictions, gates and the distance to the entrance. Ask who is responsible for checking any parking permissions and what vehicle information they need. Rules depend on the location, so confirm arrangements with the relevant council, building or landowner.
Explain handover timing
Agree who can open the property and when keys are expected. Give the company a contact for moving day and ask how it handles a delay. Keep provisional key times labelled as provisional. Ask about waiting arrangements before booking rather than leaving the crew to find a locked entrance.
Keep the details with your inventory
Add access notes beside the belongings they affect. A photograph can show a narrow turn; a measurement can explain its size. Avoid including door codes or other unnecessary security details in a widely shared document. Review the practical arrangements with your chosen mover when the date is confirmed and again if anything changes.
Build your Move Pack to keep your survey together, save your progress and share a reviewed version with a removal company you choose.