Customer Stories
Real results from operators who switched to Move and Store — from established companies to single-operator businesses.
Increased quotes won on the day by over 37%
Andrews Removals became a key partner during our build process, helping us shape the quoting and follow-up features around real-world removals workflows. By adopting the Move and Store platform alongside our Get the Phones Ringing programme, they transformed how quickly they convert enquiries into confirmed bookings.
- Over 37% increase in quotes won on the day
- Professional quote portal replaced ad-hoc pricing over the phone
- Automated follow-ups ensure no hot lead goes cold
- Customer-facing portal builds trust and closes faster
“The quote portal changed everything. Customers can see exactly what they are getting, the price is clear, and they accept on the spot. We stopped losing jobs to slower follow-up.”
— Andrews Removals team, Removals operator, Sheffield
From manual spreadsheets to automated billing and smart payment retries
Simple to Store were another key partner in our build process. They migrated from manual spreadsheet-based tracking to a fully automated storage management system. Where they once had to manually check whether bank payments had arrived, Move and Store now handles billing automatically — including smart retries that attempt up to five further collections after a missed payment, recovering significant revenue that would previously have been lost.
- Eliminated spreadsheet tracking entirely
- Automated recurring billing replaced manual bank payment checks
- Smart retries recover substantially more revenue from missed payments
- Real-time occupancy dashboard across all storage sites
“We were spending hours every week checking spreadsheets and chasing late payments. Now billing is automatic and the smart retries catch payments we would have written off. It paid for itself immediately.”
— Simple to Store team, Self-storage operator
From SMS quotes and forgotten follow-ups to a professional one-man operation
Running a one-man removals business meant quoting via text message and keeping job details in his head. Follow-ups were forgotten, deposits were rarely collected upfront, and customers sometimes chose competitors simply because they looked more professional. After signing up to the Move and Store free plan, everything changed overnight.
- Professional branded quote portal replaced SMS-only pricing
- Automated reminders mean zero forgotten follow-ups
- Online deposit collection before the job even starts
- Customers comment on how professional the booking process feels
“I was texting quotes from my van and half the time forgetting to chase people up. Now I send a proper quote link, the customer pays the deposit online, and the job is confirmed before I have even finished the current one. It costs me nothing on the free plan.”
— Dave, Owner-operator, solo removals business
Escaped a 12-month storage software contract that ate all his profits
After signing a 12-month contract with a legacy storage management platform, the monthly fees were wiping out the thin margins on a small self-storage site. When the contract finally ended, he switched to the Move and Store free plan — getting the same core functionality for nothing but a small transaction fee on payments. The savings went straight back into the business.
- Saved over £200/month compared to previous software contract
- Full storage management on the free plan with no lock-in
- Online payments and automated receipts replaced manual invoicing
- Plans to upgrade to Pro as the business scales further
“My old software cost more per month than some of my units earn. Move and Store does everything I need and the free plan means I only pay when I actually get paid. It is a no-brainer for any small operator.”
— Mark, Owner, single-site self-storage business
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