If you run a removals or self-storage business in the UK, you have probably come across ServiceM8 during your search for job management software. It is a well-known platform, and for good reason. But is it actually the right fit for a removals operator?
In this comparison we put Move and Store head to head with ServiceM8 across the features that matter most to removals and storage businesses: quoting, storage management, payments, Google Reviews, pricing, and growth tools. We will be fair about where each platform excels and where it falls short.
Quick feature comparison
| Feature | Move and Store | ServiceM8 |
|---|---|---|
| Built for removals | Yes; purpose-built for UK removals and storage | No; general field-service platform |
| Room-by-room quoting | Yes; quoting wizard with inventory, auto pricing and deposit collection | Basic quoting; no room-by-room inventory |
| Customer quote portal | Yes; customers view, accept and pay deposits online | No dedicated portal; quotes sent via email/PDF |
| Storage management | Yes; included on all plans (including Free) | Not available |
| Automated Google Review requests | Yes; Pro and Scale plans | No; requires third-party add-on |
| Free tier | Yes; free forever (5 active quotes, 5% fee) | No; 14-day free trial, then paid only |
| Pricing (paid) | Pro £29/mo (2% fee) | Scale £79/mo (0.5% fee) | From ~$9 AUD/mo to $379 AUD/mo |
| Payments | Stripe Connect; deposits and full payments | Stripe; invoice payments |
| UK-focused | Yes; GBP, VAT, British English, UK address formats | Australian origin; global focus |
| Native mobile app | Progressive web app (any device, browser-based) | Yes; mature iOS and Android apps |
| Integrations | Stripe, email; more planned | Extensive: Xero, QuickBooks, MYOB, Zapier |
Where ServiceM8 wins
Let us be upfront: ServiceM8 is a solid product with genuine strengths.
Maturity and stability
ServiceM8 has been around since 2010 and serves tens of thousands of businesses globally. It is battle-tested, with a large user community, extensive documentation and a proven track record.
Native mobile apps
ServiceM8 offers polished native apps for iOS and Android with strong offline capability. For crews who spend all day on the road and need to log jobs, capture photos and collect signatures without reliable signal, ServiceM8's mobile experience is hard to fault.
Integrations ecosystem
ServiceM8 connects to Xero, MYOB, QuickBooks, Stripe and Zapier out of the box. If your accounting workflow depends on a specific integration, ServiceM8 likely supports it already.
Multi-trade versatility
If you run a removals business alongside other trades, ServiceM8's generic job management approach handles all of them in one system.
Where Move and Store wins
Purpose-built quoting for removals
The Move and Store quoting wizard walks your customer through a room-by-room inventory, calculates a price based on your rules and lets them accept and pay a deposit online. ServiceM8's quoting is template-based and generic; it does not understand rooms, inventory items or the way removals quotes actually work.
Storage management on every plan
If you offer self-storage alongside removals, Move and Store's storage management handles unit tracking, occupancy, customer agreements and payment reminders. ServiceM8 has no storage management at all.
Automated Google Review collection
On Pro and Scale plans, Move and Store automatically sends Google Review requests to customers after a completed job. ServiceM8 does not offer this natively.
Genuinely free for sole operators
Move and Store's Free plan is free forever — not a trial. You get the quoting wizard, CRM, customer portal, storage management and Stripe payments with up to five active quotes and a 5% transaction fee. ServiceM8 offers a 14-day free trial, after which all plans are paid.
UK-first design
Move and Store is priced in pounds, uses British English, and is designed around UK business norms: VAT handling, GBP invoicing and UK address formats.
Pricing comparison
Move and Store pricing
| Plan | Monthly cost | Transaction fee | Key inclusions |
|---|---|---|---|
| Free | £0 forever | 5% | 5 active quotes, quoting wizard, CRM, customer portal, storage, payments |
| Pro | £29/mo | 2% | Unlimited quotes, automated follow-ups, Google Review requests |
| Scale | £79/mo | 0.5% | Unlimited everything, free website build, free onboarding |
ServiceM8 pricing
ServiceM8 uses tiered pricing in Australian dollars. Plans range from roughly $9 AUD per month (Lite) to $379 AUD per month (Premium Plus). Converted to GBP, the mid-tier plans most removals businesses would need sit around £15 to £50 per month. There is no free tier; only a 14-day trial.
Once you factor in the cost of separate tools for storage management, Google Review collection and removals-specific quoting that ServiceM8 does not include, the total cost of ownership often tips in Move and Store's favour.
Who should choose which?
Choose ServiceM8 if:
- You run multiple trades (not just removals) and want one tool for everything
- You depend on specific integrations (Xero, MYOB, Zapier)
- You want a platform with a 15-year track record and a large global community
- Your crews need a polished native mobile app with offline capability
Choose Move and Store if:
- You are a UK removals operator and want software built specifically for your trade
- You offer (or plan to offer) self-storage alongside removals
- You want room-by-room quoting with a customer portal and online deposit collection
- You want automated Google Review collection without a third-party tool
- You want a genuinely free option that covers the essentials
The bottom line
ServiceM8 is a good product. It is mature, reliable and works well for general field-service businesses. But if removals and storage are your core business, ServiceM8 was not built for you. Sign up for free and see how Move and Store compares.