Commusoft is a UK-based field service management platform that has built a strong reputation among trades businesses: plumbers, electricians, HVAC engineers, and property maintenance companies. It is based in London, which means it genuinely understands the UK market. But does that make it the right choice for a removals company?
In this comparison we look at Move and Store and Commusoft side by side, focusing on what matters most to removals and self-storage businesses.
Quick feature comparison
| Feature | Move and Store | Commusoft |
|---|---|---|
| Built for removals | Yes; purpose-built for UK removals and storage | No; designed for trades (plumbing, HVAC, electrical) |
| Room-by-room quoting | Yes; quoting wizard with inventory and auto pricing | No; standard job quoting and estimating |
| Customer quote portal | Yes; view, accept, and pay deposits online | Customer portal for job tracking and invoices |
| Storage management | Yes; included on all plans | Not available |
| Free tier | Yes; free forever | No; paid plans only |
| Pricing transparency | All plans published on pricing page | Not published; sales demo required |
| Payments | Stripe Connect; deposits and full payments | Card payments, Direct Debit, invoice payments |
| UK-based | Yes | Yes (London HQ) |
| Job scheduling | Job calendar with crew assignment | Advanced scheduling with engineer dispatch |
| Parts and inventory | Removals inventory (rooms, items) | Parts management for trades |
| Automated communications | Follow-ups on Pro and Scale | Automated SMS and email notifications |
| Integrations | Stripe, email; growing | Xero, QuickBooks, Sage, Stripe, Zapier |
Where Commusoft wins
Commusoft is a well-built platform with genuine strengths, particularly for trades businesses.
Deep trades workflow support
Commusoft excels at the workflows that trades businesses need: job sheets, engineer dispatch, parts tracking, warranty management, and planned maintenance schedules. If your business includes significant non-removals trade work, Commusoft's trade-specific features are more developed.
Accounting integrations
Commusoft connects to Xero, QuickBooks, Sage, and other UK accounting platforms. For businesses that need real-time sync between job management and accounting, Commusoft's integration depth is a genuine advantage.
Advanced scheduling and dispatch
Commusoft's scheduling is designed for multi-engineer businesses doing recurring and reactive work. Its calendar, dispatch, and route tools are built for the complexity of managing multiple trade engineers across different job types.
UK-based company
Commusoft is headquartered in London. Their support team understands the UK market, UK regulations, and UK business norms. This is a genuine advantage over platforms based in other countries.
Where Move and Store wins
Purpose-built for removals
Commusoft was designed for plumbers, electricians, and HVAC engineers. It does not understand the removals workflow: room-by-room inventories, cubic footage, move-day logistics, or storage alongside removals. Move and Store's quoting wizard handles all of this natively because it was built specifically for removals operators.
Storage management included
If you offer self-storage or containerised storage alongside removals, Move and Store handles unit tracking, occupancy, and billing in the same platform. Commusoft has no storage management capability. You would need a separate system entirely.
Transparent pricing
Commusoft does not publish its pricing. You must request a demo and speak to a sales representative. Move and Store publishes everything on its pricing page: Free (£0), Pro (£29/mo), and Scale (£79/mo). No sales calls, no negotiation, no surprises. Our software is simple enough that it does not need a sales team to explain it; the savings are passed directly to you.
Free forever plan
Move and Store offers a genuinely free plan with no trial period and no credit card. Commusoft requires a paid subscription from day one (after a demo). For a sole operator or startup removals business, the ability to use professional software at zero cost is an important difference.
Removals-specific quoting
Commusoft's quoting is designed for trades: fixed-price service calls, hourly rates, parts mark-ups. Move and Store's quoting is designed for removals: room-by-room inventory, volume-based pricing, customer self-service portals, and deposit collection. These are fundamentally different workflows.
Pricing comparison
Move and Store pricing
| Plan | Monthly cost | Transaction fee | Key inclusions |
|---|---|---|---|
| Free | £0 forever | 5% | 5 active quotes, quoting wizard, CRM, storage, payments |
| Pro | £29/mo | 2% | Unlimited quotes, automated follow-ups, Google Reviews |
| Scale | £79/mo | 0.5% | Everything, free website build, dedicated onboarding |
Commusoft pricing
Commusoft does not publish pricing publicly. You must book a demo and receive a tailored quote based on your team size and required features. Based on market information, plans are understood to start at approximately £30 to £50 per user per month, making it significantly more expensive for multi-person teams.
Who should choose which?
Choose Commusoft if:
- Your primary business is a trade (plumbing, heating, electrical) — not removals
- You need deep accounting integrations with Xero, Sage, or QuickBooks
- You manage a large team of field engineers doing reactive and planned maintenance
- You do some removals work alongside your core trade services
Choose Move and Store if:
- Removals and storage are your core business
- You need room-by-room quoting with a customer portal and deposit collection
- You offer or plan to offer self-storage alongside removals
- You want transparent pricing and a free plan to get started
- You want software designed specifically for the removals trade
The bottom line
Commusoft is excellent for what it was built for: UK trades businesses. If you are a plumber or electrician who occasionally does removals, Commusoft makes sense. If removals and storage are your bread and butter, Move and Store is the purpose-built tool that will save you more time and money. Try it for free and see the difference.