Why This Comparison Exists
Choosing the right software for your removals business is surprisingly difficult. Most comparison articles are written by the software companies themselves, which makes honest assessment rare. We have tried to be genuinely fair here, including where our own product (Move and Store) falls short.
This comparison covers five options that UK removals operators commonly consider in 2026. We have scored each on features relevant to removals specifically, not generic field-service metrics. If you are currently running your business from spreadsheets and wondering whether software is worth the switch, our post on why removals businesses should stop using spreadsheets covers that decision in more detail.
The Comparison Table
| Feature | Move and Store | ServiceM8 | Jobber | Fergus | Google Sheets |
|---|---|---|---|---|---|
| Price (starting) | Free (forever) | ~£25/mo | ~£25/mo | ~£30/mo | Free |
| Built for removals | Yes | No (general field service) | No (general field service) | No (trades-focused) | No |
| Quoting with inventory | Yes (room-by-room) | Basic quoting | Basic quoting | Materials-based | Manual |
| Customer quote portal | Yes | Yes | Yes | Yes | No |
| Deposit collection | Yes (built-in Stripe) | Via Stripe integration | Yes | Limited | No |
| Self-storage management | Yes (all plans) | No | No | No | No |
| Automated Google Review requests | Yes (Pro & Scale) | No (needs third-party) | No (needs third-party) | No (needs third-party) | No |
| CRM & lead tracking | Yes | Basic | Yes | Basic | No |
| UK-focused | Yes (GBP, UK addresses, VAT-aware) | Australian origin | Canadian origin | New Zealand origin | Global |
| Mobile app | Web app (mobile-optimised) | Yes (native) | Yes (native) | Yes (native) | Yes |
| Free tier available | Yes (genuine, no time limit) | No (paid only) | No (paid only) | No (paid only) | Yes |
For a deeper head-to-head on Move and Store versus the most common alternative, see our detailed Move and Store vs ServiceM8 comparison.
Move and Store
Best for: UK removals operators who want a purpose-built tool without the bloat of generic field-service software, especially those who also offer storage.
Move and Store is the only platform designed specifically for UK removals and self-storage businesses. The core product covers quoting (with a room-by-room inventory builder), a customer-facing quote portal where customers can view, accept, and pay deposits online, CRM and lead tracking, and self-storage unit management. That last point is a genuine differentiator: none of the other tools on this list offer storage management at all, let alone on every plan including the free one.
On the Pro plan (£29/month) and above, Move and Store also handles automated Google Review requests: after a job is completed and paid through the platform, the system sends the customer a review request email with a direct link to leave a Google Review. This is a significant time-saver and a real boost for local SEO. On competing platforms, you would need a separate third-party tool to achieve the same thing.
Pricing: Free tier with genuine functionality (quoting, CRM, storage, payments). Pro at £29/month. Scale at £79/month. Full details on the pricing page.
Drawbacks: Move and Store is newer than the others on this list. It does not yet have a native mobile app (though the web app is fully mobile-optimised). Reporting dashboards are still in development — everything else, including the full bookings and jobs workflow, is live now. If you need a mature ecosystem with hundreds of third-party integrations today, the established platforms may be a better fit right now. That said, if your business does removals and storage, nothing else on the market covers both in a single tool.
ServiceM8
Best for: Operators who want a polished, general-purpose field-service app with strong mobile features.
ServiceM8 is an Australian-built platform used by thousands of UK tradespeople. It handles quoting, job management, invoicing, and communication well. The mobile app is excellent, and the badge and checklist features can be adapted for removals workflows.
Pricing: Starts at around £25 per month. Higher tiers (needed for features like online booking and job queues) cost £35 to £70 per month.
Drawbacks: ServiceM8 is not built for removals. There is no inventory-based quoting, no concept of collection and delivery addresses on a single job, and the scheduling does not natively handle multi-stop or multi-day moves. No storage management at all. No built-in Google Review automation. Pricing is in AUD and can fluctuate with exchange rates. You can work around these limitations, but it takes effort.
Jobber
Best for: Growing businesses that need CRM-style features, automated follow-ups, and client communication tools.
Jobber is a Canadian platform popular with landscapers, cleaners, and HVAC companies. It has strong quoting and follow-up automation, a client hub where customers can approve quotes and pay invoices, and a reliable scheduling system.
Pricing: Starts at around £25 per month for the basic tier, but the features most useful to removals operators (automated follow-ups, online booking, quote follow-ups) require the Grow plan at £55 or more per month.
Drawbacks: Like ServiceM8, Jobber is not removals-specific. It lacks inventory lists, multi-address job handling, and storage management. No built-in review automation. The lower-tier plan is quite restricted. Canadian origin means some features lean North American (tax handling, payment processors), though UK support has improved.
Fergus
Best for: Trade-focused businesses (plumbers, electricians) who also do removals as part of a broader service offering.
Fergus is a New Zealand-built platform designed for trades. It has strong job costing, margin tracking, and Xero integration. If your business does removals alongside other trade work, Fergus can centralise everything.
Pricing: Starts at around £30 per month. Higher tiers for larger teams are considerably more expensive.
Drawbacks: Fergus is firmly aimed at trades, not removals. The quoting workflow is designed for material-plus-labour pricing rather than inventory-based removals quotes. No storage management and no review automation. It is overkill if removals is your only service.
Google Sheets
Best for: Brand-new operators running one van with fewer than five jobs a week who want zero cost and total flexibility.
Plenty of successful removals operators started with nothing more than a spreadsheet. Google Sheets is free, accessible from any device, and endlessly customisable. You can track jobs, customer details, and revenue in a simple grid.
Pricing: Free.
Drawbacks: Sheets does nothing automatically. No quotes, no invoices, no payment links, no scheduling, no reminders, no review collection. As your volume grows, manual entry becomes a bottleneck. It is easy to double-book, forget a follow-up, or lose track of a job. There is also no separation between your data and your personal Google account, which creates GDPR concerns. We cover the full case for moving away from spreadsheets in our dedicated post on the topic.
Which One Should You Choose?
There is no single right answer: it depends on where your business is today and where it is heading.
- Just starting out with minimal budget? Google Sheets or Move and Store's free tier will get you going. The difference is that Move and Store gives you professional quoting, a customer portal, and payment collection from day one, at no cost.
- Running a busy removals-only operation and want purpose-built tools? Move and Store is the closest fit for UK removals companies, particularly if you also manage storage units.
- Need a polished, general field-service app with a strong native mobile experience? ServiceM8 or Jobber are solid choices, though expect to work around their lack of removals-specific features.
- Running a multi-trade business? Fergus handles trades job costing better than any of the others.
Whatever you choose, the important thing is to move beyond pen-and-paper or memory-based job management. Even basic software dramatically reduces no-shows, missed quotes, and scheduling errors, and that translates directly into more revenue and less stress.
It is also worth knowing that Move and Store offers done-for-you growth services beyond the software itself. Their "Phones Ringing" pack (£50 per month) provides managed Google Ads campaigns to get your phone ringing, and they build websites for removals businesses (£499 setup plus £49 per month, or included free with a 12-month Scale commitment). Guided onboarding is available for £99, or free on the Scale plan. If you want both the tools and the marketing support to grow, it is a compelling package.
If you are weighing up the costs of starting or upgrading your operation, our breakdown of how much it costs to start a removals company covers software alongside every other startup expense.