What Smaller Removals Companies Actually Need From Software
Misha Cunningham walks through the daily admin problems smaller removals operators face and shows a complete lead-to-job workflow inside Move and Store.
Chapters
- 0:00Introduction: the admin problem every small operator knows
- 1:20Why good leads slip through despite having enough work
- 2:45The real friction: between enquiry and booking
- 3:20The fix: centralise leads, quotes, deposits, diary
- 4:30Demo walkthrough begins: new lead landing in the system
- 5:25Building the quote: inventory, access, pricing, extras
- 6:35Sending the quote and pencilling the job
- 7:10What your customer actually sees: professional branded quote
- 8:15Deposit checkout: QR code in person or link by email
- 8:45The booked job, job spec sheet, and crew handover
- 9:35What smaller operators actually need (summary)
Full transcript
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Download captions (.vtt)Hi, I’m Misha Cunningham, founder of Move and Store. If you run a small removals company, you’re probably thinking you’ve already got enough work. But that’s not the point. The problem is the admin: leads living in your phone, quotes sitting in your emails, dates scribbled in your diary, and follow-up depending entirely on memory. You don’t need more work: you need less hassle.
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